What to do if the store asks for your passport when calculating a five-thousandth bill

2024 Author: Malcolm Clapton | [email protected]. Last modified: 2023-12-17 03:44

Know: you are required to be served without any passport. It is illegal to demand it.

Why does the store need your passport

Not every store can afford a banknote detector. And bills with a denomination of 5,000 rubles are often counterfeited. They account for 57.6% of the total number of fakes identified by the Central Bank in 2017.

In order to avoid litigation with the police when a fake is found, retail outlets keep logs for registering five-thousand bills and oblige cashiers to ask buyers for passports.

Sellers violate Article 9 of the Personal Data Law. The processing of personal data is carried out with the consent of the citizen or in pursuance of federal laws. The store does not have the authority to collect personal data - you have the right not to disclose your full name and not to present a document.

What to do if they don't sell without a passport

Invite an administrator. Swearing with the cashier is pointless. He follows the orders of his superiors and is often convinced that he is right.

Remind the administrator that a refusal to purchase because of a five-thousandth bill is a violation of Article 492 of the Civil Code of the Russian Federation and consumer rights.

Retail purchase and sale is a public contract. The store is obliged to serve any visitor and issue change from any ruble bill currently in circulation.

Ask for a review book and record there the date, time and place of the incident, the name of the cashier and administrator. Take a photo of your recording.

Write an application to Rospotrebnadzor. He must conduct a check and attract the store owner for violation of legislation in the field of personal data. Legal entities face a fine of 30 to 50 thousand rubles for this.

You can also sue the store.