Table of contents:
- 1. Use the five-minute service rule
- 2. Give more than is expected of you
- 3. Say "thank you" every day
- 4. Find your own way to help others
2024 Author: Malcolm Clapton | [email protected]. Last modified: 2023-12-17 03:44
By helping others achieve their goals, you guarantee your own success. Start simple: Give thanks and say yes more often. The entrepreneur Todd Wolfenbarger spoke about this and his experience.
Renowned professor at the Wharton School of Business, Adam Grant, divides people into two types: those who take and those who give. In his research, he found that those who give away earn, on average, 50% more income than those who do not try to help others. Here are four tips to help you change the way you do business and start giving more.
1. Use the five-minute service rule
It was invented by the famous entrepreneur Adam Rifkin. The essence of this rule is this: if someone asks you for a service that will take less than five minutes to render, agree. Rifkin believes that everyone should be willing to spend five minutes helping another person. Research has also shown that this has a significant effect on the establishment of emotional bonds during communication.
2. Give more than is expected of you
Let's consider an example. Have you ever given your car for repair? It would seem that all car services are about the same. They promise to fix your car within a certain period of time for a certain amount. You can only hope that you will not be deceived.
But this is not the case with Shine Auto Body Repair. There they provide additional services, at first glance, quite simple, but surprisingly useful. First, you are given a different rental car while your own is being repaired. In addition, every day you receive a message about the work done (with photos). The staff can even help you with your insurance paperwork.
This company transforms ordinary service into something extraordinary, giving customers more than they expect. Try it yourself.
3. Say "thank you" every day
Research has backed the positive effects of a rewarding lifestyle, but it's hard to see how it affects work until you start using this approach yourself.
Say “thank you” to colleagues, bosses, friends, acquaintances, relatives. This can lead to unexpected conversations and discoveries, as well as strengthen existing relationships. As a result, you will receive much more than you will give.
4. Find your own way to help others
You can give in different ways. Todd Wolfenbarger talked about one of his ways. Several times a year he invites new employees of his company for a joint breakfast. At the same time, he asks all guests to talk about some problem - it does not matter, personal or professional - that they cannot cope with alone. At the same time, other participants share tips and suggestions and solve the problem together.
“Connections with people are my most valuable asset,” says Wolfenbarger. "And nothing helps to develop friendships like constant help to others."
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