Table of contents:
- Delegate tasks
- Automate processes and control everything remotely
- If you are not ready for drastic measures
2024 Author: Malcolm Clapton | [email protected]. Last modified: 2023-12-17 03:44
We talk about the subtleties of delegation with the Beeline Business blog.
An ordinary person works from 9 to 18 with two days off and does not know grief. But for an entrepreneur, life is much more difficult: diving into work - the family is unhappy, returning personal life - the business goes into a minus. But it also happens in a different way. For example, the head of Virgin corporation Richard Branson 5-6 hours a day, and the top-manager of Google to work no earlier than nine in the morning and leaves no later than half past five. To be able to do the same, you need to properly organize your business processes.
Delegate tasks
Determine what you can delegate
Write down what your responsibilities are. This can be the solution of legal and financial issues, the organization and control of purchases, personnel management, operational management, strategic planning, search for clients and partners. The more specific and detailed, the better. The list will make it clear to whom you can delegate each task. Although there will be points that you do not want to give to anyone. For example, strategic planning and search for partners.
Indicate to whom you will delegate
Determine who specifically can be assigned to each task. This can be your employee or a third-party specialist - a lawyer, accountant, designer, and so on. Consider whether your staff is at the right level for your new responsibilities and if people have enough time. Maybe you will need to hire several specialists one-time or part-time, or outsource some of the tasks?
Limit areas of responsibility
When delegating tasks, make it clear what exactly the person is responsible for. Explain what results you expect from him, what processes he should support, with whom to interact and why. Also, each employee must understand what decisions he can make himself, and which only you can make. Be sure to tell when and where you can call or write on current issues in order to get an answer.
Do not repeat other people's mistakes
- Don't delegate tasks to someone you know. A good person is not a profession. You need specialists.
- Don't skimp on employees. If you hire bad specialists, you will not be happy with the result.
- Don't work for others and don't share responsibility. Otherwise, there is no point in delegation.
- Do not forget to monitor your employees to be sure of the results and promote the most loyal and successful ones.
- Don't be afraid to fire people who can't do it and don't strive to do better.
- Don't delegate haphazardly. Take into account the complexity of tasks, the employment of employees, fix deadlines and bonuses.
- Do not delay the transfer of responsibilities. It takes time to understand the work and do it efficiently.
- Don't delegate strategic tasks. You alone determine where your business is headed.
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Automate processes and control everything remotely
In order to automate work processes, accessible and understandable tools have already been developed:
- Application "Mobile Enterprise Lite" does not miss customer calls, monitor employees, resolve conflict situations, analyze advertising costs. An excellent option for managing a small business from a smartphone from anywhere in the world.
- CRM is a sales management system. It is more efficient than Excel spreadsheets because it allows you to keep track of everything at once: sales, stock balances, expenses, marketing and advertising, customer flow, and so on. Popular CRMs are Salesforce, Bitrix24, Megaplan, AmoCRM.
- Internet accounting and payment acceptance system. They allow you to remotely see the movement of money, issue invoices, accept payments, generate reports and check with the Federal Tax Service. Examples - "My business", "Elba", "Sky", "Finguru". There is also a line of products from "1C" and services for renting them, if you buy it expensive.
- Business telephony, email solutions and social media systems.
If you are not ready for drastic measures
Reduce your direct involvement in business and try working outside the office. And allow the same to your employees - at the same time you will save on rent.
- Think about how you will be convenient for storing documents and other resources so that everyone who needs to have access to them.
- Choose a project management tool like Trello, Asana, or Planner Todoist.
- Record the hours of work or the response time of the remote worker in the contract.
- When setting tasks, set clear deadlines for their completion.
- Record the results of employees' work in the CRM system.
- Communicate quickly in messengers.
- Host online conferences.
- Don't forget about employee training.
- Reward the best.
Note that there are many myths about remote work on the Web. For example, they believe that remote controllers are difficult to control, they are ineffective, and in general they can steal secret data. However, all this can be solved. Do not follow the employees, but demand results from them. Ineffective people can be replaced. Store your data in secure corporate clouds - they are as secure as an office LAN.
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