2024 Author: Malcolm Clapton | [email protected]. Last modified: 2023-12-17 03:44
Do not correct mistakes for subordinates, even if you really want to. In the long term, this will only benefit the company.
In 1992, Steve Jobs was invited to give a lecture at the School of Management at the Massachusetts Institute of Technology. During his speech, he shared the experience he gained while working at Apple and NeXT. Towards the end of the lecture, he was asked what was the most important lesson he personally learned at Apple and is now applying at NeXT.
Thinking it over, Jobs responded by saying, “Now I look at employees from a long-term perspective. When I see that something is going wrong, I am in no hurry to fix it. We're building a team. And we're going to be doing great work for the next ten years, not just one year. Therefore, I have to think not how to correct the mistake, but how to help, so that this person learns."
Top tip for any leader: teach your employees, don't fix their mistakes.
When someone on your team can't handle a problem or makes a mistake, it's hard not to intervene yourself. But this will not help the person or the whole company in the long run. Use employee error as an opportunity to teach them.
For example, share times you've made similar mistakes yourself. Tell us what lessons have been learned from them. Let your experience inspire him to see things in a new way. But acknowledge that this person may have their own way of approaching the problem. Then employees will see you as a teacher and mentor, not just a boss.
Plus, employee mistakes can be used to build trust. Your team needs to know that you will always support them. If you inspire employees, rather than humiliate them after a mistake, they will become more motivated.
Remember, mistakes are inevitable. When something happens, look at the situation from a long-term perspective. Share your experience and help the employee learn. The whole team will be grateful to you for this.
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