Table of contents:
- 1. Do not post anything that should not be seen by your client, colleague or manager
- 2. Don't rely on privacy. Any hidden information can become shared
- 3. Be extremely careful in discussions
- 4. Be careful with job related information
- 5. If something went wrong, apologize
2024 Author: Malcolm Clapton | [email protected]. Last modified: 2023-12-17 03:44
Do not ignore these rules if you do not want to lose your job.
Social networks have long ceased to be just a means of communicating with friends or colleagues. Today it is a way of self-expression, a platform for the exchange of opinions, knowledge, an opportunity to speak out publicly. However, it is worth remembering that, as an employee of a company, a person becomes its representative outside the office, including on the Internet. Therefore, adherence to simple rules of communication will allow you to avoid negative consequences both for yourself and for the company where you work.
1. Do not post anything that should not be seen by your client, colleague or manager
Today the boundaries between the private and the public are blurred. Social media is a great way to maintain formal and informal communications with customers, get quick feedback, and increase company loyalty. But there is a very fine line here: if you mention your work on social networks (in your profile or just in the comments), then in the eyes of your readers, you turn from an anonymous user into an official representative of your company.
Are your colleagues, clients and partners subscribed to your updates? If so, then the degree of responsibility increases significantly. Therefore, make sure that the content of your posts is appropriate for your role and competencies.
Your personal opinion may be equated with the opinion of the company in which you work. Be careful with the wording: any statement can offend, offend or humiliate the interlocutor. Sometimes it’s better to refuse to discuss a topic altogether, even if it is of particular concern to you.
4. Be careful with job related information
Before posting or discussing any business issues on the Web, think about whether they relate to commercial information, whether you are using personal data of partners or customers.
This error can cost you your job if you signed a business nondisclosure agreement.
And the organization will have to pay a large fine to the client - some of the customers demand to keep secret the fact that their processes are outsourced, or do not want to share the details of the project.
Check with your management to see if you can publish information on internal events. Never comment on legal issues, especially those related to litigation, without proper permission. If you have doubts before publishing a post, consult with lawyers or completely abandon this venture.
5. If something went wrong, apologize
The ability to admit one's mistakes is appreciated not only in the real world, but also in the virtual one. If you made a mistake of fact or conveyed the idea incorrectly to the readers, delete or correct your text, be sure to notify the subscribers about this, if we are talking about posting on the blog. Any verbal battle can be stopped in time by sincerely apologizing.
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